Women & Family Services



Domestic Violence Component

The YWCA NorthEastern NY’s Domestic Violence Shelter 

  offers services

24-hour each day/ 365 days a year.

24 Hour Domestic Violence Hotline Number:(518)374-3386


Important Computer Saftey Notice for Women Experiencing Domestic Violence: 

 Computer use can be monitored. It is impossible to completely clear the “footprints” showing where each patron has been. If you are in danger, exit our website immediately and return to our site from a safer computer (a computer in a safe location where someone abusive does not have direct or remote access).    You can call the YWCA at (518) 374-3386 or call the National Domestic Violence Hotline at (800) 799-SAFE (7233). If you are in immediate danger call 911.

If you are not in danger, and you would like more information about technological safety,      please click HERE

The Domestic Violence Program offers safe shelter, counseling, advocacy, groups, casemanagement, children’s services and post-shelter services to victims of domestic violence.The following are basic criteria for determining eligibility for using Domestic Violence services:

  • Persons who are recently beaten or physically abused by a husband, partner, parent or adult child, if that abuser is living with the victim or has controlled access to the  home or apartment.
  • Persons who have been abused in the past and are in danger of this happening again; see similar patterns or direct threats.
  • Person whose abuser is threatening with a weapon.
  • Person who have been severely emotionally abused.
  • Children who are sexually/physically abused, if accompanied non-abusive parent

Persons coming into our domestic violence service via shelter, counseling, advocacy or support groups must be able to care physically for themselves and not need supervision in the care of their children.

Our Domestic Violence shelter is wheelchair accessible. The YWCA building is not wheelchair accessible, however, it is negotiable if a person uses a walker or cane.

We do not accept victims or children of severe emotional impairment, which would impact group living or negatively affect group counseling. Appropriate services to meet their needs would be made through referral.

The Mary Kay Foundation helps support our shelter. The Mary Kay Foundation, along with the YWCA NorthEastern NY, strive to make a difference in the lives of individuals and families who face despair on a regular basis. To find out more about the Mary Kay Foundation, please click here.


Client Advocates

Comprehensive advocacy services are available at:

  • YWCA NorthEastern NY
  • Schenectady County Office of Children & Family Services
  • Schenectady Police Station
  • Rotterdam Police Station/ Town Court
  • Niskayuna Police Department/ Town Court
  • Glenville/Scotia Police Department/ Town Court



Confidential and supportive counseling: victims (16 years and older) who are abused and their children (5 years and up). Flexible hours available. Call 374-3394 ext 142.

Domestic Violence Support Groups

Groups are available for victims (16 years and older) who are abused or have been abused. (There is no fee for the groups) Open sessions are held at the YWCA NorthEastern NY. Support groups are also held at our Domestic Violence shelter and at various Community Service agencies such as New Choices. Call 374-3394 ext 142 for further information about groups, including current days and times for the open group.

Incarcerated Women’s Program
Provides education and referral to incarcerated women about issues related to domestic violence and other issues of women’s empowerment. The program works with women to increase their knowledge of and access to community resources.

Women’s Group

YWCA staff co-facilitate the Women’s Group at Bethesda House along the Bethesda Staff and staff from the Planned Parenthood Sexual Assault Support Services program. This group meets on Thursdays from 11:30 to 1pm at Bethesda House and covers a wide variety of issues including self-esteem, communication, problem solving, goal setting, domestic violence, sexual assault, and other  issues of importance to women.

YES – YWCA’s Economic Solutions Program

YES is designed to assist women who are victims of domestic violence manage their personal finances, identify their interests and skills, and find employment. As a part of the program, women will be assisted with financial planning, time management, and goal setting. Preparation for job interviews and providing professional clothing will help job seekers make a positive first impression. For more information contact Andrea at 518 374-3394  ext 131.

Available Services

Goal setting

Time and stress management

Computer use assistance

Information about continuing education or training

Job search tips and techniques

Help with employment applications, resumes, and cover letters

Job interview preparation

Access to professional clothing in the Soroptimist Closet

Financial planning and budget assistance

Referrals to community agencies